FAQs

• How do I know which harness size to choose?
  Use our Sizing & Fit Guide to measure your cat's neck and chest. If you're
  between sizes, we recommend sizing up for comfort. Our support team can
  help with personalised recommendations.

• Can I wash the harnesses and carriers?
  Absolutely! Machine wash cold in a mesh laundry bag with all buckles
  closed. Air dry to keep materials in top shape.

• How fast is delivery?
  We ship from the Netherlands! NL/BE: 1–3 business days, Rest of EU: 3–7
  days, North America: 5–10 days. Orders over €50 ship free with tracking.
  

• What if my cat doesn't like wearing a harness?
  Introduce the harness slowly and pair it with treats and positive
  reinforcement. Our Training Guides offer step-by-step instructions to help
  your cat feel comfortable and confident.

Shipping & Returns:

Adventure Should Be Simple—So Are Our Policies
Shipping: We ship worldwide from our European warehouse. Orders processed
within 1-2 business days. Free shipping on orders over €50.
Returns: 30-day easy exchanges for unused items in original condition.
Hassle-free prepaid return labels for EU customers.
CTAs: Start a Return | Track Your Order